Merck is a leading science and technology company in healthcare, life science and performance materials. Around 40,000 employees work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions. Merck is the oldest pharmaceutical and chemical company in the world.
Merck was using three different solutions to manage the artwork packaging process: 1000+ new instances and 500+ modifications per year. Each solution had its own workflows, its own documents, its own IT tools and was dedicated to one packaging development group. This configuration limited information sharing between teams and led to productivity loss.
Merck decided to review and harmonise this situation by selecting a single artwork management solution with one common artwork process shared by all actors worldwide: artwork development groups, packaging sites and affiliates.