The Republic and Canton of Geneva is a French-speaking state in the western-most part of Switzerland. The Directorate General for Information Systems, or DGSI, oversees all information systems for the Canton of Geneva. A Governing Board supervises its work and this body is comprised of: the Department for Security and Special Events (DSES); the Department of Administration and Management (DAG); the Centre for Expertise in Information Systems (CESI); and the Technological Observatory (OT). The information system includes 1’700 potential service providers and 100 new integration projects per year.
The Canton wanted to modernise the integration layer of its information system by creating an organisation-wide integration platform. This project had several key objectives. First, it had to ensure the Canton would be able to reduce the cost of future integration projects by using standards and best practices. Second, it had to provide better visibility of the activities performed within this layer through monitoring and process governance. Finally, it had to improve the organisation’s business agility by decoupling systems and solutions, which is common for today’s business standards.