The World Trade Organization (WTO) is the only global international organisation dealing with the rules of trade between nations. At its heart are the WTO agreements, negotiated and signed by the bulk of the world’s trading nations and ratified in their parliaments. The goal is to help producers of goods and services, exporters, and importers conduct their business.
As the organiser of a ministerial conference in Nairobi, Kenya, the WTO needed a portal to register its members and guests. Called “eRegistration Portal”, it would have to store identity and business data from individuals and organisations, and also manage invitations through accreditation workflows. In addition, the WTO intended to re-use the portal in the future, thereby requiring that it be able to provide multi-tenancy for identity and business data.